June 25, 2015
I must say, this is a beautiful and durable piece of jewelery! I have not scratched it, the topaz is perfect in color and not loose, the prongs do not snag. This is an absolutely wonderful ring, and so very much worth every penny. Your team of designers have done an excellent job, Mike and I are very impressed. I hope you all continue making such great jewelry and providing wonderful customer service for years to come!
June 1, 2015
I just wanted to extend a huge thank-you for the amazing customer service that I received from titanium rings.com. My original order was going to be late for my wedding and your amazing company worked with me and got it here 3 days before the wedding, which was amazing and I was so happy to have my ring for the big day.
Every person I spoke with on the phone was polite and very professional. They all worked hard to help me out with my situation and made it work in the end.
Thanks again. I love your products and plan to shop with you all again in the future.
May 29, 2015
my customer service experience with titanium rings has been amazing. michelle was extremely helpful and friendly and went above and beyond what i generally expect from a customer service rep. my fiance and i were very impressed with the quality of the rings and are very excited to place an order! thank you to everyone who made this experience happen, you have saved our wedding on short notice!
April 20, 2015
I recently received my ring and I absolutely love it! I would recommend your service to anyone because everything from the customer service down to the quality of the products was phenomenal. Thank you so much!
April 13, 2015
I've worn the Atom for about five years and it is the most amazing ring I have ever worn. People have actually asked me to take it off so they can look at it from the side. It's taken a beating and only has one minor scratch. Glad to see it's still available, and the new designs are amazing. Thank you.
April 2, 2015
Amazing customer service! Not only did titaniumrings.com create our special design ring just in time for our wedding last November, but they replaced my husband's at a great discount, when he lost his a few months later. I can't thank you enough for doing such a wonderful job on our rings.
December 17, 2014
Arnell Workshop is just the best. My husband and I had been searching and searching for the perfect wedding rings, and when we found your website we knew we'd finally found what we were looking for. Your designs are just gorgeous, but your service is truly outstanding. We found these rings so close to our wedding date that I thought there was no way you'd be able to get them to us in time. Anne and Jessica went out of their way to make sure the rings were ready on time, and actually got them to us a few days early. I can't thank them enough.
The rings themselves are beautiful, and are so comfortable I can hardly tell I'm wearing it. Thank you so much for helping to make everything perfect for our day :)
November 19, 2014
I just want to let you know that I got the ring today and I ABSOLUTELY LOVE IT! It's exactly what I was looking for and it's a super comfortable fit (my husband and I are the same size so I tried it on, lol). Thank you so much for all your help and doing an amazing job. You guys rock!
November 3, 2014
Just thought I'd send you a quick email to let you know that I've received the ring and it looks fantastic. Thanks for all your help and please pass on to whoever made the ring that they have done an outstanding job.
October 30, 2014
I just wanted to let you know that we received the ring today. Thank you so, so much for working to get it to us in time for our wedding tomorrow! It was great doing business with you all, we are very pleased with everything!
Thanks again and have a nice day!
October 16, 2014
We recently received our rings we ordered from you. They are absolutely beautiful! The Arnell Workshop has far exceeded our expectations. The rings looked great on the website but when put on our fingers, they sparkle. My partner and I have both received numerous, unsolicited compliments on the rings. We tell everyone who made them and where to purchase.
Thank you again for your expert craftmanship!
Bill & Jerry
September 8, 2014
I've just received the package including the rings as ordered, thank you very much for your support, and thank you for the great product I received. Please have a nice day.
September 5, 2014
Hello Mr. Arnell,
I just received the ring I ordered. It is the black Apex. I had it engraved with “…Never Doubt My love.” I would like for you to know that I am so very happy and surprised to see how beautiful this ring is. It could not be any more lovely, yet manly at the same time. =) People in the office are already “oohhhinng and aahhhinnggg, “ and asking where I ordered this ring from. ;) I cannot hardly wait to show my fiancé this evening. He knows about the ring, but not the engraving. At first I was a little nervous about ordering this ring online, especially when it came to the price. However, I have no regrets, the ring is gorgeous and I thank you so very much. In addition to this, I have contacted your representatives a couple of times via online chat, and both times they have been extremely helpful. I believe their names are Jennifer and Lloyd. Please let them know how much I appreciate their willingness to help.
Thank you again Mr. Arnell,
August 29, 2014
A huge THANK YOU to Arnell Workshop. I just received the Fedex containing the ring that you remade...It is absolutely perfect!! A special thank you to Yvette and the artisan! Thank you, thank you. Your perseverance and commitment offered to this end is so very appreciated...Especially, in a world where important details fall by the wayside. My wife said, "It is gorgeous...it is even better than the first."
August 12, 2014
I recv'd the rings today and LOVE them!! thank you for all your help!
August 8, 2014
I got the Lunar Eclipse to replace my lost ring. I am very happy with it. The ring is exactly as I expected and feels great. Thank you!
July 8, 2014
G´day! Just wanted to share with you all that was a complete success! The manufacturing time was on schedule, shipping came in no time, received the ring flawless and very well packaged. Even though we live in the middle of nowhere, the shipment came right on time! Thank you all that make this possible, my fiancee (she said yes to the big question) is very happy with the style, little weight, shape finish of the ring. Due to custom issues and restrictions about jewels, I ordered a cubic zirconia but it is really good quality (as the jeweler said) he changed it for a diamond. The Livechat agent helped me a lot to make the right choice, thanks to them too! Keep up the good work, sincerely,
June 30, 2014
Just a quick note to say I received my ring on Friday, and it is wonderful! This is the 4th ring I've purchased from Arnell, and as always, the fit is perfect and the look is beautiful. I will certainly continue to decorate myself with your jewelry for years to come! Thank you.
June 27, 2014
Great customer service and really nice rings! High quality stuff and high caliber people at this business!
June 20, 2014
I received my Artimus engagement ring today and it looks fabulous with my champagne wedding band, thank you very much for having quality products.
June 10, 2014
We just wanted everyone to know how much we LOVE our rings. We were a bit hesitant to place an order online for an engagement ring, and two wedding bands but the service we got from you was incredible! Fred was extremely helpful in answering all our questions and with her help we designed the perfect rings for our day. We even needed to have the remade due to weigh loss (great problem to have!) and she was super helpful and our rings were remade on time and perfectly. I have had SO many compliments on my wedding rings (Etoile Square in Black) and it looks like no one else's I've seen! Thank you so much for making our special day perfect!
May 17, 2014
I received my order on Wednesday, only 9 days after I placed my order. It is the perfect ring! The colour is so brilliant and I can feel the quality of craftsmanship. I can’t wait to wear it every day after my wedding in November! I am so impressed with your company and the easy, quality communication too! Thank you!
May 15, 2014
We received our rings and the are truly beautiful. These unique rings will make our day very special. Thank you!
April 20, 2014
I just wanted to say thank you for our wedding rings. We've gotten so many compliments on our rings and it made our day VERY special. The quality of the rings are excellent and they fit perfectly! Your customer support team was phenomenal in helping me with placing the order and we received our order just in time for our order. I can't thank you enough for helping us choosing our wedding rings.
April 14, 2014
Thank you for resizing the rings, I have received them in the mail and they fit perfect on my fiancé's hand! Thank you so much. I appreciate how little time it took to resize the rings as well.
April 14, 2014
Thank you and everyone at Titanium Rings for your help! The ring is beautiful and my FIANCÉE loves it.
April 7, 2014
I just received my ring order this past Friday, and I am very happy with them! Thanks for doing such a great job and delivering them so quickly. I'm thinking of ordering some more rings.
April 2, 2014
Hello! I just wanted to write and let you know how happy I am with the ring I received today. It's finally the perfect color and I so appreciate your attention to detail and also to solving the problem of both the engraving confusion and the color issues. Everything looks wonderful and I know my husband will be so happy when he sees it this evening
March 27, 2014
We just received our wedding rings today and we are delighted! You have exceeded our expectations. We got the bumblebee single groove design. His has a blue stripe and mine has magenta. I wasn't sure about the magenta because I thought it might be too "loud" but I went with it. I'm glad I did! It's a beautiful, subtle color. Our rings fit perfectly and he likes his so much he wore it to work today (we aren't getting married for another six weeks!)
March 17, 2014
Got my ring today, looks good! Will definitely purchase from you again
March 14, 2014
Thank you so much for your help. The ring arrived today - just in time for the wedding tomorrow. It’s so nice…..
Feb 26, 2014
I received the ring today. It is beautiful. Thank you to everyone who had a hand in making it. I look forward to using your service again.
Feb 14, 2014
Omg omg omg the rings are beautiful and in time for valentines day. And I can wear the titanium daily in my lab. Plain yet elegant. I love them
Feb 13, 2014
I'm happy to tell you that I already got the rings. Thank you again for your hospitality and patience!
Feb 12, 2014
The rings are received. Just in time. With the biggest thanks from Estonia
Feb 9, 2014
We absolutely love our rings! We've had them for a little over a year now. They look amazing. We went with the Bumblebee in black titanium. Mine has the tension setting, and it has been great. I'm a Lab Tech at a hospital, so I am constantly putting on and taking off exam gloves. This setting keeps the stone from snagging or pulling. I would recommend this to anyone in a clinical setting.
Feb 7, 2014
Ring arrived today. Looks great! Worth the wait!
Feb 6, 2014
We received our rings and absolutely LOVE them. They look great and fit great. I wanted to send you a couple of pictures. Thank you very much.
Brian & Jennifer
Jan 22, 2014
I would just like to say thank you for your excellent service. The ring arrived in good time and is a stunning piece of work. Excellent service and communications definitely puts you up in the top of internet sellers in my book. The customs description and item value was a real bonus, many many thanks for that touch. Hope to one day order again, lets hope not another wedding ring though.
Jan 13, 2014
I received my wedding band this afternoon, and my wife and I really love it! Its simple and elegant thank you so much titanium rings you do great work!!!
Jan 2, 2014
I just got my ring the other day. I wanted to say thank you again for all your help! It's exactly what I wanted and it's gorgeous!
Dec 26, 2013
Just wanted to say thank you for the beautiful work you continue to do. My husband gave me another one of you beautiful creations for Christmas, to add to my titanium ring collection. I love it!!
Dec 24, 2013
I just wanted to drop you a note to say that we received the replacement ring today. The ring looks fantastic, and my wife is thrilled to wear it! Your handling of our issue with the original ring was stellar, and we appreciate all that you've done to make this right for us. Your communication throughout our entire purchase from the original inquiry until today was nothing but perfectly handled, and you deserve recognition for such great customer service. I will wholeheartedly recommend your shop to anyone, and I will return as a customer when the need arises without hesitation. I sincerely hope that you have a great holiday season and a fantastic 2014!
Dec 17, 2013
Fantastic company with excellent customer service!!! This was our first order/purchase, & despite a mishap on their part, we will absolutely be returning customers... Customer service responded quickly to my email regarding the issue with one of our 2 rings, & promptly remade our ring... Thank you for our beautiful rings!!! Merry Christmas... Happy Holidays... Happy New Year!!!
Dec 9, 2013
I just got our new rings today, and they look fabulous -- I couldn't be happier with the remakes! Thanks for getting those out to us so quickly. My fiancé and I set the date for early January of next year and I had visions of saying our vows with cell phone charms. Thank you so much for your prompt, courteous and professional service; and your understanding during this happy but stressful time. I'm very pleased with your and Arnell Workshop's dedication to customer satisfaction. Thanks again, and have a merry Christmas and cheerful holiday season. Also, please enjoy a double double for me. It's been years since I've had one.
Dec 4, 2013
Great news - I received the ring!! Thanks again for your fantastic service. Have a lovely Christmas.
Dec 3, 2013
I just wanted to confirm I received my ring this morning and it looks spectacular. Thank you soooo much for all your help. Also I appreciate the thoughtfulness of including my original ring as a sentimental piece for us. Great job by you and your team.
Dec 1, 2013
We just got my wedding band and are super-impressed. Our special design request was perfectly executed and the quality exceeded my high expectations. Simply put, it is an awesome one of a kind piece. I wanted to thank you all for great and responsive customer service. My numerous inquiries were responded to in a timely manner and all of the information was very helpful. I found a couple of other places out there but went with your company because of the customer service and the confidence that my order would go through without a problem. You all have a great thing going, keep it up! Thank you for contributing to our very special occasion.
Nov 28, 2013
I wanted you to know I just posted this to my 2,600 Facebook friends around the world, including all my pro athlete and celebrity clients. On Wednesday I just want to make a recommendation for a company, which is rare for me. Several (and I mean more than just a few) years ago, I purchased a titanium ring from TitaniumRings.com. It was a beautiful design, carved dragons encircling a wide band with a brilliantly polished black surface. Some of my close friends have seen me wearing that ring, and it has garnered many compliments. Years of heavy wear, to the beach, in the gym, etc. has resulted in a scratched and scuffed appearance. I contacted the manufacturer to inquire about paying to have it polished. I was astonished to find out that if my ring had a regular finish, they would have done so for FREE. However, because the ring had a special, diamond finish, polishing will not work. Bummer! Until I was.told the would make me a completely NEW RING, FOR FREE! BTW, This was a $500 ring, not some cheap jewelry. I highly recommend you look at all this company has to offer, including wedding sets, and casual island designs. They are beautifully designed, well manufactured, and so lightweight you don't know the.ring is on your finger. Check them out on the web, or on FB.
Nov 25, 2013
Just wanted to say a huge thank you for your first class customer service. The ring I ordered was delivered today & it's lovely. Thank you so much.
Nov 22, 2013
I just received my ring tonight. It is amazing. The Black Faith is the perfect choice for my wedding ring and I love it. It is truly unique and beautiful and the feel of the titanium on my finger is a whole new dimension for me. WOW, thank you so much.
Nov 21, 2013
I ordered the men's Eclipse band. Price was great, shipping was super fast even though I opted for regular method. Very pleased with the product! What pleases my fiance and I even more was the custom engraving. I ordered custom engraving, with my own handwriting. I scanned an image, had trouble with the right file type and contrasting but was helped easily. When the ring was delivered, I couldn't be more happier with it. It looks just like my handwriting, kudos to the ring maker on this one! -A very, very pleased customer
Nov 21, 2013
Okay the postage has been paid. Thank you for all your help. Best customer support I've ever dealt with. Thank you again and have a great day
Nov 14, 2013
I can’t say enough wonderful things about your company. You have made my process with ordering our wedding bands so great. It was more of a pleasure dealing with your company then going to a jewelry store. From getting the ring the right size, to making sure the rings we received perfect and up to our standards. I advised my husband Peter when we buy new rings in a couple years, cause I like change LOL... I already have the ones picked put..
Kristie and Peter
Nov 7, 2013
I am very pleased with this ring! The entire process of searching, sizing, finding a style match (this was a replacement for my original gold wedding band), purchasing/shipping/receiving was seamless, informative and a very positive experience. Your website is helpful and informative to prospective buyers…your selection is comprehensive and tasteful. I appreciate the fact that these rings are made in a custom manufactured, made-to-fit process. It's great to buy Canadian! Titanium is the perfect choice of metal for me these days…tough, hard, beautiful colour, will not easily distort. You did a beautiful job of the ring: the fit and finish and engraving are flawless. This ring will be treasured! Thank you to the artisans of Arnell Workshop!
Nov 3, 2013
Thank you for fixing the ring for us and I such a timely manner. It has arrived in this weekend, just in time for our engagement party next weekend. They are very lovely rings that you make there.
Oct 31, 2013
I have just received my ring this afternoon. I loved it the moment I saw it! The workmanship is very neat. Also I was surprised by its "weightlessness". My thanks to Titaniumrings.com. You guys did a great job.
Oct 30, 2013
I received the ring this morning and could not be more pleased; it turned out beautifully. Thank you so much for your efforts to get it completed and shipped in time for my departure. I can't thank you enough.
Oct 20, 2013
I've had my ring now for over a month and I am absolutely impressed, it is most amazing ever keep up the excellent work!!!
Oct 1, 2013
Thanks for the fast service, very professional. I would definitely buy from you again!
Sep 21, 2013
I wanted to thank you again for all your help on the ring. It turned out beautiful and thankfully she said yes!
Sep 17, 2013
Thank you! Great customer service. I look forward to purchasing from you again!
Sep 12, 2013
Just a quick note in regards to our order. We received our rings with engraving and my husband and I absolutely loved them. Fantastic job!!!
Vincent and Cristina
Sep 11, 2013
I would like to thank you for a very well-made beautiful ring. The workmanship is perfect and I am extremely happy with the finished product. i will recommend you to all my friends and acquaintances, thank you again for a job well done.
Sep 8, 2013
I received my wedding ring in very prompt time after your confirmation of dispatch. Ever since seeing and first wearing the ring on our wedding day I have been delighted with it. Thank you all very much for a great product and service.
Sep 5, 2013
I recently received the ring with the corrections that I ordered. I would like to thank you very much for taking the time to fix the issues that I had with my initial order. The ring now looks a lot more like what I wanted. Again, I am grateful that you were able to scale it back and change the finish! I love it now!!!! I will definitely be ordering more pieces in the future - I am so happy with the speedy service and the quality of the work. Thank you so much.
Sep 3, 2013
I have been wearing one of your wedding bands for a happy 13 years. I have what I believe to be the "Eclipse" model. I have been thoroughly impressed and happy with my ring. It was not expensive, but exactly what I wanted. It remains quite shiny even though it has never been polished, and has no discernible scratches. Considering I work with tools quite often, I have found its durability surprising. You produced a very good product, at what I would consider a more than fair price. Well done, and thank you.
Sep 2, 2013
The ring looks great!!! Thank you for going above and beyond to get it to me before the 5th!
Aug 29, 2013
Ring arrived quickly and it's exactly as shown in the photos. Fits perfectly too! I had made a mistake on my postal code but was able to change it painlessly by calling the customer service number. Would shop here again without question, and will recommend TitaniumRings.com to others. Thanks so much!
Aug 20, 2013
Awesome, thank you so much for your help! Renee is really excited (and so am I)! You've been great, this was a lot easier than I expected when we first began to look for rings. Thanks again!!! Have a wonderful day.
Aug 19, 2013
Thank you for the fantastic ring and for making sure that I received it in time for my wedding. It is beautiful and I am thrilled. I am in love with the ring.
Aug 17, 2013
My ring arrived in a timely fashion, I could not have asked for a better experience with buying a ring online. The ring fit great, true to size, my ring is a lower profile, light weight and the price couldn't be better. I would recommend this site to anyone. You won't be disappointed.
Aug 16, 2013
The ring is beautiful!!! The stone you selected is indeed a very close match ... even more lively, I think. Jason is very happy with it. :-) Thank you so much to everyone who made this possible, and to you especially for championing the effort. I hope there will be a good photo that I can send you of my daughter's face when Jason presents her with this ring that she had picked out though thought she would have to wait a year to get. I do believe that objects such as wedding rings carry energy, both tangible and symbolic ... the energy of this ring set is now about as amazing as it gets.
Aug 13, 2013
I just wanted to say KUDOS to the staff at Arnell Workshop for the job well done on our rings. We will recommend your product to friend that want special uncommon and unique rings. Thanks again, we love them.
Amos & Tammie
Aug 8, 2013
Thank you soooo much! I received the beautiful ring today and it is perfect!
July 24, 2013
I just want to send you an email and letting you know that our rings looked gorgeous. They actually looked better than the picture. Thank you for all of your help.
July 15, 2013
I'd like to truly thank you for manufacturing my wedding band. I'm sure I must have searched through every design on the planet, and only when I found your shop did my search end.
Devin & Jessica
July 11, 2013
You all did a fabulous job on this ring, it is soooooooooooo beautiful. Please thank the technician who fixed it. How much would it cost to buy more of these, since you have the style already in your system. My friends are going NUTS.
All my best (your biggest fan on Cape Cod, MA)
July 9, 2013
Hello my name is Angelia and I want to thank you for the lovely work you did on my husbands ring!! This was my first time ordering from your website and not only is the product BEAUTIFUL but you were very gracious when I need to make the adjustments to his ring...I will definitely use your website again and I am very proud of the ring that my husband is now happy to have on his finger... Thank you again for making me one extremely happy bride!! Keep up the great work!!
July 2, 2013
My fiance is allergic to nickel which made finding the right ring that much more difficult. I didn't know what I was going to do until I stumbled upon titaniumrings.com. Titanium would solve the allergy problem and the rings were beautiful. I also didn't want to go with the typical diamond and their myriad of stones gave me lots of options. The ring is beautiful and of the highest quality.
June 27, 2013
I received the ring some days ago, it looks perfect. Thank you!
June 26, 2013
Thanks so much for creating such a beautiful engagement ring for me to give my fiancee. She absolutely loves it and after a month of having it now, I still find her staring at it constantly. She loves it the most because its so unique and she knows no one else she knows will have one like it. I will be sure to contact you when its time to get our wedding bands!
June 21, 2013
I just received the rings, and they were so marvelous, more than I expected! Thank you for making these wonderful rings. You guys are truly awesome.
Kyoung Whan Choe
June 20, 2013
I received my new ring last week and it is beautiful, I couldn't be happier with how it turned out! You guys really do excellent work, I'll be sure to post a glowing review on your website ^_^ Many thanks!
June 3, 2013
Hi, we just received our rings. Me and my fiancee couldn't be happier. Both of us are always at the beach and our original diamond set is too expensive to take and risk losing in the waves, so we ordered a titanium beach set. We tried them out last weekend and they were EXACTLY what we needed!! Thank you soooooo much for your fine craftmanship (surpassed our expectations), super quick standard shipping, and accurate engraving. I can't say enough good things about you guys and will definitely be suggesting to all of our beach friends that they leave their diamonds at home and get a titanium beach set!
May 11, 2013
Sorry for troubling you, especially since I got confirmation e-mail with shipping details from your workshop literally minutes after I sent out the question. I would like to thank you again for all the information you have provided me with. Furthermore, your customer service is probably one of the best I have ever been in contact with.
April 23, 2013
I just wanted to thank you for my ring! I got the colored Equinox ring a few months ago for my wedding band. It's so awesome! My wife and I love it. It looks and feels great, and still looks new! I'm so glad I found you guys. I had a horrible experience with another online ring site (Ice.com) so I was a little leery going through another online store. You guys totally crushed my apprehensions, and I will recommend you to everyone I hear that's searching for a ring, and I look forward to getting my next ring from you. Thank you so much!
April 17, 2013
I ordered the stealth ring as a wedding band, it arrived in the UK 2 weeks later just as described. Very pleased with the ring and the service. I would happily recommend anyone in the UK looking for a titanium ring, give these guys your business.
April 11, 2013
I have had an amazing experience with TitaniumRings.com. This past valentines day I ordered the Monarch carved band for my wife to be worn as a thumb ring. The design was exactly what she had been wanting for several years, and as a chef she has several specifications to the jewelry she can wear making titanium the perfect choice. When I was ready to place the order the style she liked had been removed from the website, so I called customer service and they put the style back online so I could complete the order. After the ring came in I was very impressed with the quality but felt it was not fittting her finger correctly. Evette at customer service instructed me to send it back for evaluation, and afterwards informed me that the ring would be remade to fit more securely. My wife has now been wearing her new ring everyday for almost two months. She loves it and it looks great. The phenomenal help I received from Evette at customer service made this a wonderful experience and I will definately be a return customer.
April 11, 2013
Just wanted to let you guys know,the ring came in today. I am out of the state but my daughter sent me a picture... I love it. You did an amazing job. Thank you so much.
Ronnie Webb, West Virginia USA April 4, 2013
I ordered 2 rings to use as wedding bands-- the Aria 2 Tone Black and the Samurai 2 Tone Black, both tension settings, and both with black diamonds. When they arrived, I was surprised at how gorgeous both were in person-- even better than what I fell in love with on the website! I admit that initially I had hesitations about buying such important rings online sight unseen, but the beautiful design of both was so outstanding that I couldn't find anything I liked more after seeing them on the website. After dealing with the company through this process, I can very highly recommend them to anyone who is considering making a purchase.
I understand how intimidating it can be making such an important and expensive purchse online, but I assure anyone who is reading this that the staff is absolutely committed to quality and customer satisfaction. My experience was so positive in fact, that I was compelled to sit down and write this-- the first review I've ever been moved to written! I have never been more happy with an online purchase than this.
The ring is amazing. I've heard others comment on how light their rings are, but it caught me off guard when I first pulled it from the box. The titanium is beautiful. It's shiny, yet has a deep, almost smokey hue. The black diamond coating is gorgeous and it too is deep and pure black. The black diamond stone is absolutely stunning, and the tension setting perfectly frames it's perfection. The engraving in the ring is the best I've ever seen.
Thank you so much for helping make us the most happy couple in the world! We will be showing our rings off to everyone we can, and we'll be sure to let everyone know where we got our stunning rings. DO NOT HESITATE on making a purchase from Titanium Workshop! You'll be happy you did! I KNOW I AM!
(Please use this in your reviews section. I want everyone to know what an outstanding experience I had dealing with you!)
March 29, 2013
Excellent solution and fit. I am 100% happy with both, the product and the service that I have received from Titanium Rings.
March 25, 2013
Thanks so much. This is our third order from you guys and we love the product and your service is second to none. Thanks again, we are super excited about our wedding rings!
March 16, 2013
I wanted to advise you that the ring was delivered on time as you had said and I have been wearing it for some time now and I wanted to take the time give you some feedback. The ring is gorgeous and the craftsmanship, attention to detail is absolutely incredible. Both me and my wife love it and I feel proud wearing it at all times. It is light, strong, the rose gold anodizing is just right. The engraving is classy and well done. Thank you guys very much for the excellence that you display in not just your product but in your service as well. I will most definitely buy from you again, but more importantly recommend you to my friends and family.
March 11, 2013
I just wanted you to know that Darin and I received our rings last week and just love them. They are perfect! I so appreciate you working with me to make my ring special.
March 7, 2013
Hello, Just wanted to let you know I have received my second ring today! Thank you very much for shipping it early. It is divine. Your craftsmanship is truly an art. Your customer service is outstanding! I will be recommending your company to everyone. Five stars across the border!!! You have put a huge smile on my face and cannot thank you enough.
February 26, 2013
We have received our rings, which are absolutely gorgeous - nothing like anything we could find in the UK - we are so pleased with how perfect they are. The colour inlay is perfect and fits my colour scheme to the last detail. Your service was impeccable and we cannot thank you enough for everything you have done.
Claire & Leigh
November 17, 2012
It is hard for me to comment on the ring I bought and the service received without sounding like I am a company employee, which I am not. Am actually a security consultant in the middle east. The ring I ordered was the Abyss edition in satin finish with the clear diamond treatment. It is 12mm wide and all I can say is, this is one awesome piece of jewelry. It is large bold and a proper mans wedding band. I myself am a former military diver and engineer that has worked with titanium in the past and so always liked this material. If you read the book the Abyss you will understand fully the significance of the titanium ring and what the strong metal stands for. Since reading the book many years ago I always wanted such a ring but never thought beyond the boundaries of usual and lets face it boring gold. It was by chance I seen a link saying Abyss replica wedding band and so I was taken to this site and was amazed to find the ring that had inspired me so many years before.
OK, thats my short story of the actual ring and the metal but also to note is the service received. All emails were answered promptly and I even made the order to the wrong address and this got sorted out with no issues and changed to the correct address. Sounds simple but there are many companies that seem to fail bad on that one.
Friendly emails as well and I got the sense that the people handling my order took pride in it and were as happy as i was that the ring was well received.
Thanks to you all and feel free to publish my comments
oh the ring is SO beautiful! it is exactly what I had pictured in my mind! AND not to mention it didnt take long for me to receive it from the time of order. I love it so much!
Thank you for your 100% excellent service. Your patience and collaboration to make this for the buyer a good memorable experience makes a business like yours--A people's favorite to shop. The Lunar Eclipse 9mm is perfect and beautiful for my fiancé the engraving is just like I wanted it to be.
I just wanted to drop you all a line and say thanks. I have had my wedding band for 10 years. It is still as round as the day I got it. It actually saved me from getting my hand smashed once. It might not be as smooth and shiny as the day I got it, but I have put it through the wringer. It was the first and definitely the best internet purchase I ever made! Jeramy - Kentucky
Roy, I just received our rings today. Well, all I can say is...BRILLIANT!!! They are perfect in every way - the fit, look, and inscription!!! Thank you sooo very, very much!!! Sincerely, Charlene
You guys seriously have probably THE most responsive, timely customer relations that I have ever encountered when it comes to online purchasing. It does not get any better than how you do it.
Thanks so much for the info and the fast turn around.
I am writing to thank you for the beautiful band I had made for my husbands wedding ring. My husband is an avid outdoorsman and rock climber as well as a builder and before we got married, he refused to purchase a ring because he was afraid he would either destroy it or lose it or not even wear it since he considers rings uncomfortable. Well, I took a chance and ordered him you abyss style--hoping it would change his mind about wearing a wedding band. We have now been married for one year and he absolutely LOVES his ring--it is so comfortable that he wears it all the time and doesn't even notice he has it on because it is so light. He has also kept it in beautiful, perfect condition without even trying to (I can't say so much for my wedding set) He gets compliments on the ring all the time and I believe he is actually proud of it. Thank you for making such a beautiful (and strong) product--all men out there need this ring.
I just wanted to let you know that I received the ring today and it is truly beautiful! My husband is going to love it! Thank you!
I would like to thank you for the beautiful work you did on my fiance's ring. He can't wait to wear it. I received it Friday (3 days ahead of schedule!) and showed it off all weekend. Everyone who saw it remarked on its uniqueness and beauty, and they couldn't believe how light it was! The inscription writing is wonderful, very easy to read and quite pretty too. And it fits Dan perfectly! Thank you, thank you, thank you. You have delivered exactly what we wanted and we will never forget it. I'm recommending you to all our friends and family.
dear Mr. Arnell, thank you so very very much for making such a lovely, marvelous ring! Chris (my fiance) and i are both so happy with it that we can't wait till June for him to wear it, so he slipped the ring on last night (the fit is absolutely superb) and will never take it off again. It is exactly what he wanted. sincerely, Hollie
It is absolutely gorgeous. I just wanted to write again and thank you for your help. I hope you don't mind, but I've posted a shameless plug on theknot.com recommending your site. This was my first time ordering anything online, and it was such a wonderful experience! I am sincerely impressed with the level of customer service and quality of the rings. I also noticed that my ring was sent Priority Overnight, eventhough I expected the standard 5 day delivery. I am just so grateful that I stumbled upon your website. You have definitely made this part of my wedding planning so much easier!
Thank you, thank you, thank you! Sincerely,Jennifer
I revieved the ring. I am very pleased with the quality and craftsmanship. Keep up the good work!
I recently was working with Chenoa from your workshop on my order. When I was confused she emailed me immediately with an answer. The service you provided was wonderful. The ring I ordered was my fiances wedding band....from the moment he tried it on he loved it. It was a perfect look and fit! He can't wait until the wedding (Oct. 20) so that he can wear it all of the time! Thank you again!
Thanks again for your prompt response to this. I'm looking forward to receiving the ring. If your customer service is any indication of your merchandise, it will be perfect.
That's great. Thank you.
I was very impressed with the first ring you sent and I'm sure I will be with the second as well. I know of no other company that makes titanium rings. I think they are one of a kind. I'll be sure and recommend yourrings whenever I can.
Just wanted to let you know that I received the ring in order on Friday morning. We are extremely pleased with our abyss replica ring. We haven't even gotten married yet but everyone who has seen the ring is extremely impressed with the uniqueness and attractiveness of the band. My fiancée can't wait until he gets to wear it everyday. Thank you for making the process so simple and satisfying.Regards,Chelsea
I have received the ring! It is beautiful.
Lexa & Stephen
Fredrica and Roy,
Many thanks for our beautiful wedding rings. We fell in love with a pair of titanium rings at a jeweller who had no idea about titanium. We went straight to the internet and found you. We approached our hometown jeweller with your name and now we have 2 fantastic rings that everyone we meet can't stop talking about. Thanks again, Lexa & Stephen
(see the picture they sent!)
hi Tanya! I wanted you to know that we were so Happy to receive the Rings just in time!! And they are Beautiful!! Thank you so much for all your help!! Ann !!!!!!!! & LOU!
Adam L and Katie M
Hi! I just wanted to write a note thanking all of you for the professionalism, timeliness, and above all, the beautiful ring you just made for my fiance. The ring is so pretty! We both love it and look forward to doing business with you again for our wedding rings. Thanks again.
I recieved the ring on time, got married the next day and am wearing it as I type this message. I appreciate all of your efforts and let me also mention that the ring is beautiful. Thanks again for everything...
I received the ring this morning and it made my day! It's beautiful and I have to say, if nothing else went perfectly with all of our wedding plans, this ring purchase did!! We are completely satisfied and thrilled with our first international internet purchase. Your website was easy to use and full of any and all information needed to buy a quality titanium ring. Thank you so much for a trouble-free and very enjoyable sale. Yours, Brandy H
Susan & Arend V
Just a quick note to let everyone that worked on my husband's wedding ring (Bumblebee) that it is absolutely beautiful! The new one fits perfectly and he just loves it! Arnell Workshop is probably one of the best places to shop online! Your service, courtesy, and timely shipments are tops in our book! Thank You so much, and have a Happy Holiday season.
Hey Tanya, Colleen, and Beth, Just wanted to drop you a quick line to say the ring arrived today (and was perfect) and to say "Thanks". I'll never forget the look on my fiance's face when she noticed me wearing it at lunch today. Thanks again for finding a way to accommodate my request. You can be sure everyone that inquires about my ring is going to know exactly where it came from and how you went out of your way to satisfy a customer. Continued success in the future, dave w, media director
Dear Colleen and Tanya,
I was in touch with both of you while my fiance's ring was being made, and I just have to say, now that it has arrived, that it is more beautiful than either of us ever dreamed! Just as you say on your website, the pictures don't do the rings justice. Thanks so much for answering our questions. My ring will be on order soon! cheers, feliclia b
Hello Beth- I just wanted to let you know I recieved the rings. They are beautiful. I really appreciate the excelent service and super prompt delivery. You guy's know how to do business!!!!!!! Thanks Again
Titanium Workshop, I received the rings today...we love them! Thank you so much!
I got the ring today. It is beautiful. I never seen another ring like it. Thank you!
Roy Arnell, I received my new ring today and it fits great and looks great, thanks very much for the timely professional service. Being an engineer I really like the material certification sheet showing the ultimate tensile strength and yield strength of the material. It's nice to know I could hang my car from my wedding ring. Yours truly, James B
Jennifer & Chris
Colleen..we got the ring! thanks so much..
Michele & Phil
Frederica, Our rings arrived yesterday, and they are beautiful. We have showed them to many people, and everyone likes them and thinks that they are so interesting and unusual. Thank you, and please convey our thanks to everyone there.
Tanya and Everyone, I just wanted to say a BIG thank you to you all! I just received my ring and it looks and fits GREAT! The only bad part is this is my wedding ring, now I have to wait until Sept. to wear it. Keep up the great work ya'll do. 8>) Very satisfied customer Chris S GA, USA
Amber & Alex P
Tanya, Well I received both the Apex and the Solstice rings yesterday and they are absolutely gorgeous!! They both fit perfectly and are more beautiful then expected. My husband and I will definitely cherish these rings forever. I really appreciate all of your assistance with my order. The service was great!! I will gladly recommend Arnell Workshop to all of my friends. Thank you again for such wonderful wedding bands. I know the strength of these rings with the strength of our love will last a lifetime. Yours Truly, Amber & Alex P
HELLO AGAIN, THANK YOU SO MUCH FOR MAKING MY FIANCE'S RING. I HONESTLY AM VERY HAPPY WITH YOUR WORK AND I JUST WANTED TO LET YOU KNOW WHEN I GOT THE PACKAGE I CRIED!!!! iT MADE MY DAY AND I CANNOT WAIT UNTIL HE GETS IT IN OCTOBER. THANKS AGAIN IT IS BEAUTIFUL. YOUR CUSTOMER, DEBRA (CISSY) M
I received the ring yesterday, and I just wanted to say I'm very pleased with the craftsmanship and style! Thanks so much for helping to make my engagement special for me and my fiancee!
Michael D. T
I just received my wedding band and it looks great! Perfect fit and excellent condition. I love it. Thank you so much. Michael D. T
Hello, My name is Graham Tushingham, and I purchased an Eclipse ring from you about a year ago, and I just wanted to send you some comments. I just happened to revisit your website and I am amazed at how many new styles you have. They all look absolutely incredible, even though I am still thrilled with the choice I made. Judging by your service and quality of your products, I have no doubt that you will continue to be very successful.
Tanya- Thank you for responding so quickly. I truly appreciate the great customer service you have shown me. I definitely feel like I made the right choice commissioning Titanium Rings dot com for my wedding band. Not many companies would go out of their way to ensure such great customer satisfaction prior to receiving the actual product. I look forward to receiving the ring as per your schedule. Please send by FedEx overnight and use my FedEx acct # . If you have any questions please feel free to call me. Sincerely, Alan T
Pamela & Jamie
Hi there,my name is Pamela & I have just FINALLY received the engagement ring that my now fiance Jamie & I had made in the summer :) Having only been allowed to get properly sized & then being sent back out to the car while my other half & Chantal at the Gallery worked out the rest of the details & styling ...I just now have gotten to see the finished ring! All I can say is --it's GORGEOUS! As I'm sitting here admiring it in the sunlight, I thought I should send you all a note to say "Thank-you "& tell you how amazing it looks! We will definitely be contacting you soon to have the matching bands with gold inserts made for our wedding! Thanks again for all your time, help & talent :)
Kathy & Tod R
Hi Colleen! I just wanted to let you know that we received our rings the other day, and they are absolutely beautiful!!! Thanks for all your help with the order process! You are an asset to the company :) Hopefully we won't need to replace a ring again, but if we do, I know where we will be getting the replacement from. Of course, that does not necessarily mean that we won't be ordering another ring at some point! Just for the fun of it :-D There are so many tempting rings to choose from!!! Thanks again!
Jane & Daniil U
Dear Colleen, I wanted to thank you for all your help over the last few weeks. I received the rings on Thursday and as planned, got married on Friday morning. The rings are absolutely beautiful, even more so than I imagined looking at the pictures on the website. This is the second time that your company has come through with a wonderful product and excellent service. Now, in addition to my engagement ring, I have the wedding ring to match. My husband and I both want to thank you and your jeweler for making our wedding day so special! :)) Thank you again, Jane & Daniil U
The rings made it to Alex's work yesterday afternoon and we opened the box last night. The rings are absolutely perfect!! We love them! Alex's fits much better and he loves the finish. Mine fits great beside my engagement rings and the thickness is just perfect. My ring seems so tiny, I can't believe you actually got the engraving in there!! Thank you so much for all your help and understanding. We have had nothing but exceptional service from your company and will definately recommend you to anyone who will listen. Sincerely, Lorah P
Amy & Grant G
Hello Everyone! I'm sorry this is delayed by several weeks, but Grant and I wanted to thank you for the beautiful titanium rings ( partial eclipse). We love them! You did a fabulous job and they are absolutely perfect. We were so happy to find your website with such a great selection. Now we know the service is equally superior. Keep up the good work! Merry Christmas and Happy New Year! Amy and Grant G
Gary T Concord
Dear Titanium Workshop, I received my new ring from you, via Fed Ex, yesterday - exactly when you said I'd receive it. I want to let you know that I am thouroughly pleased with your service, communication (both phone and email), timeliness and quality of worksmanship. The ring fits perfectly and looks great. Thank you for your excellence. You will come highly recommended by me. Gary T Concord, NC
Gavin & Ilka
Hello Tanya,Colleen I would like to thank you for the rings you made for me and Ilka they are fantastic, Unfortunatly we made a small mistake when we were measuring the ring for Ilka it is at the moment 16mm inside diameter and is slightly too small. The problem is the ring is too tight to pass over the joint. We have sent the ring back to your workshop in the hope that you can make it a little bigger,17.6mm(55 std European size) would be the correct size.We are very sorry for this mistake and hope you can help us.If it is not possible to make it so much bigger please let us know. Yours Gavin & Ilka
Dear All At Arnell Workshop Thankyou very much for the speedy creation and delivery of my custom ring. The ring is a perfect fit and looks better than we could have hoped. It was a pleasure to do business with you, and i hope to do so again in the future. I wish you all a Merry Christmas and a very happy New Year! Regards Susie B
We received the ring and it is simply stunning. Even better than we expected. Thank you so much! charles e
I just wanted to tell you "thank you." The ring arrived at the hotel in New York City as scheduled on Tuesday morning. It fit perfectly; he was very surprised, and delighted with the ring itself. Thank you so much for going out of your way to be so helpful ---so many times, I hear people complain that you can't get good service these days; well, you have certainly proven them wrong! I will spread the word, most certainly! Thank you once again and I wish you a very happy and healthy new year. Catherine L
Dear ARNELL Workshop Inc. I am well pleased with the "Crater" ring that you all crafted for me. The engraving thereon was very well done to my complete satisfaction. It was a pleasure to do business with each of you. You know what your doing and do what you know, very well! Your Internet website is also a great interface for your products to say nothing about your personnel. Tanya, Beth, et al are wonderful representatives for your company! They have a great 'customer-side manner.' When the engraver takes the time to answer E-mails because of the technical nature of a question then one knows they are dealing with a 'class operation' interested in getting it right the 1st time. Kudos to Roy Arnell and his Staff! I'll highly recommend your products and craftsmanship to others as opportunity presents itself. Keep up the excellent work! Gratefully Yours, John C (Colleen, Sorry I left your name off my E-mail but certainly you're included. If Roy would like to use my E-mail in you all's Website as a "customer reaction" your welcome to do so! God Bless!)
I have received the rings and just wanted to let you know that I am very pleased. They are absolutely beautiful. This purchasing experience has been a very easy and pleasant one. Thank you for such exceptional service. Leeann B
Dearest Titanium Workshop: As promised, I am sending you a letter letting you know how much my husband loves his new wedding ring that I had ordered from you in August/September of last year. He originally had a platinum band that matched my grandmother's 2 carat diamond and platinum ring. We've only been married for 3 years and my husbands platinum ring is scraped and dented like you wouldn't believe. I was betting on yo