Here are some of the more frequently asked questions that we receive and links to where you can find the answers on our website. If there is a question you have that is not answered here, or elsewhere on this site, please send your inquiry to firstname.lastname@example.org
- What color is titanium?
- Does titanium come in different colors?
- Is a titanium ring scratch-proof?
- Do you offer a “rush” service?
- Can my ring be cut off my finger in case of emergency?
- What if my ring does not fit?
- What happens if I do not like my ring once I have it on my hand?
- Do your rings come with a “comfort fit”?
- I have large knuckles. Rings that fit over my knuckle tend to feel too loose on my finger. What do you suggest?
- What kind of titanium do you use?
- You say that titanium has high tensile strength. What does this mean?
1. What color is titanium?
In short, titanium is a white metal with a smoky charcoal grey hue. its natural color is darker and deeper than silver or white gold. Visit our finishes page for detailed information on color and finishings.
2. Does titanium come in different colors?
Titanium is a reactive metal that can be anodized in different colors by thermal or electrolytic processes. This type of treatment is not permanent. An anodized piece of titanium jewelry would quickly appear scratched and discolored. We do not engage in this process. We do offer Diamond Coating options, as described on our finishes page.
3. Is a titanium ring scratch-proof?
We would love to say, “yes!” but it is not so. Like any other ring, a titanium band will eventually become lightly scratched and could show scuff marks from everyday wear. We offer lifetime refinishing as part of our warranty for customers who purchase their ring through this website. Visit the warranty page for this information.
To improve the durability of your titanium ring, we offer Diamond Coating finishing options which dramatically improves surface hardness. Visit the finishes page for more information.
4. Do you offer a “rush” service?
Yes, we do. Please visit our ordering / shipping page for information on rush delivery.
5. Can my ring be cut off my finger in case of emergency?
Yes, it can. Even stronger titanium alloys can be cut without much difficulty. We have performed tests on a 6AI/4V ring with a basic (manual) ring cutter, and it cut through in under 2 minutes. Hospital and paramedic ring cutters are usually electric and would be even quicker.
6. What if my ring does not fit?
If you mistakenly ordered the wrong size or you were improperly sized, our warranty covers sizing up to 1/2 size loosening or 1/4 size tightening with use of a titanium rod. This is applicable for most styles at no additional charge. See warranty page for more information. Following the guidelines on our sizing page will help ensure you order the correct size.
7. What happens if I do not like my ring once I have it on my hand?
That does not happen often... however, we do have a return policy. You will find it on the returns page.
8. Do your rings come with a “comfort fit”?
As a general rule, all ring edges are slightly rounded and smooth to avoid the discomfort of sharp edges. Most of our rings are crafted with traditional comfort fit. Some styles (such as the classic and most tension settings) cannot be crafted this way, so we make these rings with what we call a semi-comfort fit. This ensures a nice, tight fit with all required comfort. If you have questions regarding the comfort of a selection prior to ordering, please send us an email at email@example.com
9. I have large knuckles. Rings that fit over my knuckle tend to feel too loose on my finger. What do you suggest?
A ring with a greater width may sit better on your finger. Browse our or to select a wide-width band that will suit you. Also, for no additional charge we can add a tightening rod to the inside of the band to help take up some of the excess looseness on the finger. Visit our sizing page for more information.
10. What kind of titanium do you use?
All of the rings we sell are made from an aircraft grade titanium, commonly used in the aerospace industry. It is Titanium 6AI/4V. It was developed in the 1950s and contains 90% titanium, 6% aluminum and 4% vanadium. It is the most widely available high strength titanium alloy. Because it is lightweight, neutral and has a high tensile strength, it is found in many applications in the sport and leisure industry and in contemporary jewelry.
11. You say that titanium has high tensile strength. What does this mean?
Tensile strength refers to the amount of resistance that is required to withstand a force before something is permanently broken. You’ll find your titanium ring will maintain its perfect round shape without the deformity or bending that is commonly found in gold or silver rings.