Shipping Options and Free FedEx Offer

  Continental USA
& CAN Prov.
Delivery Alaska/Hawaii
& All International
Delivery
Regular Mail
(uninsured,
no tracking available)
Free for all orders Manufacturing time
+
7-10 business days
Free for all orders Manufacturing time
+
7-21 business days
Upgraded FedEx Priority
(insured,
tracking available)
Free for all orders
over $199

- or -

Typically $20-$40 for orders under $199
Manufacturing time
+
1 business day
Price varies depending on destination and order value Manufacturing time
+
2-3 business days

 

Continental USA and Canadian Provinces

Free Regular Mail Shipping is offered for all orders. Regular Mail generally takes 7-10 business days and the package is not insured for loss or damages. Regular Mail does not provide a tracking number to monitor your package online as it travels to your destination.

Upgraded FedEx Priority Overnight Shipping is offered for free if your order is over $199. Delivery is typically in 1 business day to the continental U.S. and Canadian Provinces (see Territories below). Your shipping option will be automatically upgraded during checkout once your address is confirmed. For orders under $199, you have the option to pay to upgrade to FedEx Priority Overnight. The additional shipping costs vary by value and destination. You will be provided with a tracking number in your shipping confirmation email (sent after the ring is been made to your specifications and shipped). You can use that number to track the package as it travels to your destination. Your package will be insured for the value of the order’s purchase price.

Note: Rush manufacturing fees are additional to any shipping charges.

 

Alaska, Hawaii, Canadian Territories and All International Destinations

Free Regular Mail Shipping is offered for all orders. Regular Mail takes 7-21 business days depending on the country. The package is not insured for loss or damages. Regular Mail does not provide a tracking number to monitor your package online as it travels to your destination.

Upgraded FedEx International Priority Shipping is optional for any order for an additional cost. The additional shipping costs vary by value and destination. Delivery is typically in 2 business days to Alaska, Hawaii, Yukon Territory, Northwest Territory, Nunavut, Mexico and the Caribbean, and reaches major cities in Europe by 10:30 am typically in 2 business days as well. Other destinations are typically 3 days. You will be provided with a tracking number in your shipping confirmation email (sent after the ring is been made to your specifications and shipped). You can use that number to track the package as it travels to your destination. Your package will be insured for the value of the order’s purchase price.

Note: Rush manufacturing fees are additional to any shipping charges.

 

Apartment Delivery

If your package is addressed to a suite in an apartment building or other multi-unit housing, there is a risk that it may be signed for by someone not authorized to receive your delivery.

Because of this risk, we strongly recommend that you provide an alternate address for shipping destination. Please ensure your package will be shipped to an address where you or someone you trust will be available to sign for it. Replacement costs for packages that are delivered to the wrong recipient are the customer’s responsibility.

 

International Duty and Import Taxes

Rings are manufactured and shipped from North America. Customers outside of Canada and the United States are responsible for any duty and import taxes charged by their country.

 


 

Order Online

Online ordering is completed using our secure, encrypted ordering process. We accept Visa and MasterCard. To order online, add the desired ring(s) to your shopping cart and check out when you are ready.

As you complete the ordering process, be sure and include specific notes and ring sizing instructions (as recommended on our sizing page) in the comments/special instructions section of the form.

Your order will not be given to a ring maker until all information is completed and payment in full is made.

 

Order by Telephone

Once you have all of the information (ring size, style selected, desired titanium finish, etc.), call us at 1-800-490-8281 or 250-769-2129. We will take your order and payment information over the telephone.

Your order confirmation is sent by email, on the same day for web orders, or the next business day after your order is received for custom order. Please contact us if you did not receive an order confirmation after 2 business days.

 


 

Manufacturing Times

Our rings are made to order, crafted to our customers' individual specifications after their orders are processed. If you are ordering a plain titanium ring, it usually takes 5 to 10 business days from the time we receive payment until we have made your ring(s) and they’re ready to ship.

Rings with special coatings such as Black Diamond Coated plain rings will require more time than uncoated rings, usually 10 to 20 business days. Completion times for custom rings depend upon the design chosen. Please contact us for an estimated completion time on these rings.

Longer delivery times should be expected for orders placed by mail. Orders mailed from the USA or outside North America can take 7 to 20 business days to arrive to us.

FedEx shipping times refer to the time it takes for a completed order to travel from our address to the recipient. It does not refer to the time it takes to prepare an order for shipment. Express shipping is not available on weekends. If your ring is past due, express shipping will be accommodated free of charge.

Please check all delivery packaging prior to releasing/signing for it. We are not held responsible for any damage/theft which may occur once the package has been signed for.


Rush Manufacturing & Delivery

If you require your ring by a specific date that is outside the normal shipping information provided here, please specify the date you need your item(s) to arrive in the “comments” section of the ring order form.


Rush Fees are as follows:
Each item valued at under $200 is an additional $20 fee
Each item valued over $200 will have an additional 20% of the original purchase price added as a rush fee

We are not always able to meet rush date requirements. A TitaniumRings.com employee will contact you if we are not able to complete your order by the requested date.

In the event that we cannot complete your order by the requested date, we will refund the rush fee.

In the event that you are unsatisfied with the style you chose or you need the ring resized or re-crafted for any reason, the rush fee is not refundable and any restocking fees will be applied.

The rush fee is not refundable if the ring has been completed on or before your requested date.